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i re-read this about three times a year. so should you (all).
https://medium.com/message/everything-is-broken-81e5f33a24e1
https://medium.com/message/everything-is-broken-81e5f33a24e1
In 1976 (yes, 1976), I heard my professor, one Don Norman, say pretty much the same thing. https://www.fastcompany.com/90202172/why-bad-tech...
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